Kebijakan ini berlaku untuk aplikasi NexRent, backend, sinkronisasi offline, dashboard, booking publik, OTP email, notifikasi, dukungan, serta halaman produk NexRent.

Jika Anda menggunakan NexRent atas nama bisnis, Anda bertanggung jawab memastikan data dimasukkan dan digunakan secara sah serta memberikan informasi yang diperlukan kepada staf dan pelanggan.

This policy applies to the NexRent app, backend, offline synchronization, dashboards, public booking, email OTP, notifications, support, and the NexRent product website.

If you use NexRent on behalf of a business, you are responsible for ensuring data is entered and used lawfully and for providing necessary notices to staff and customers.

• Akun dan tenant: nama, username, email, nomor telepon, peran, Tenant ID, profil, status akun, lisensi, paket, dan perangkat aktif.
• Bisnis: nama rental, cabang, alamat, kontak, logo, jam operasional, kebijakan, harga, pajak, deposit, dan konfigurasi layanan.
• Produk dan unit: nama, SKU, kategori, merek, model, foto, unit fisik, nomor registrasi, cabang, status, odometer, bahan bakar, dan jadwal perawatan.
• Booking dan rental: periode, pickup, produk/unit, layanan, driver, status, risiko, serah-terima, pengembalian, catatan, invoice, receipt, dan bukti kondisi.
• Pelanggan: nama, email, telepon, alamat atau identitas yang diperlukan bisnis, riwayat booking, dan data loyalitas.
• Pembayaran: jumlah, metode, status, referensi gateway, waktu pembayaran, dan informasi verifikasi transaksi. Kami tidak menerima nomor kartu lengkap.
• Teknis dan audit: tipe perangkat, versi aplikasi, pengenal instalasi/perangkat, alamat IP, waktu akses, log sinkronisasi, kesalahan, tindakan pengguna, dan keamanan.
• Foto atau file: avatar, logo, gambar produk/unit, bukti kondisi, dokumen booking, laporan, ekspor PDF/XLS, dan file yang secara aktif dipilih pengguna.

• Account and tenant: name, username, email, phone number, role, Tenant ID, profile, account status, license, plan, and active devices.
• Business: rental name, branches, addresses, contacts, logo, operating hours, policies, prices, taxes, deposits, and service configuration.
• Products and units: name, SKU, category, make, model, photos, physical units, registration number, branch, status, odometer, fuel, and maintenance schedule.
• Bookings and rentals: period, pickup, product/unit, service, driver, status, risk, handover, return, notes, invoices, receipts, and condition evidence.
• Customers: name, email, phone, address or identity required by the business, booking history, and loyalty data.
• Payments: amount, method, status, gateway reference, payment time, and transaction-verification information. We do not receive full card numbers.
• Technical and audit: device type, app version, installation/device identifiers, IP address, access times, synchronization and error logs, user actions, and security records.
• Photos or files: avatars, logos, product/unit images, condition evidence, booking documents, reports, PDF/XLS exports, and files actively selected by the user.

• Membuat dan mengamankan akun, tenant, cabang, pengguna, peran, serta perangkat.
• Menampilkan ketersediaan, menerima booking, mengalokasikan unit, dan menjalankan rental hingga pengembalian.
• Mengelola pelanggan, driver, pembayaran, invoice, receipt, notifikasi, bukti kondisi, perawatan, laporan, dan analitik.
• Menyinkronkan data offline, menyediakan backup, memecahkan masalah, mencegah penipuan, dan menjalankan audit.
• Memverifikasi OTP, langganan Google Play, NexLicense, serta transaksi melalui penyedia pembayaran.
• Memenuhi kewajiban hukum dan meningkatkan keamanan, stabilitas, kinerja, serta pengalaman layanan.

• Create and secure accounts, tenants, branches, users, roles, and devices.
• Show availability, accept bookings, allocate units, and operate rentals through return.
• Manage customers, drivers, payments, invoices, receipts, notifications, condition evidence, maintenance, reports, and analytics.
• Synchronize offline data, provide backups, troubleshoot issues, prevent fraud, and maintain audits.
• Verify OTP, Google Play subscriptions, NexLicense, and transactions through payment providers.
• Meet legal obligations and improve service security, stability, performance, and experience.

NexRent meminta izin hanya ketika diperlukan oleh fitur yang dipilih. Izin dapat berbeda menurut versi Android dan perangkat.

• Kamera: mengambil foto produk/unit atau bukti kondisi sebelum dan sesudah rental.
• Foto dan media: memilih avatar, logo, galeri produk, serta foto bukti. Jika tersedia, NexRent menggunakan pemilih foto sistem sehingga hanya file yang dipilih pengguna yang diberikan kepada aplikasi. NexRent tidak memindai galeri untuk tujuan periklanan.
• Notifikasi: memberi tahu booking baru, pembayaran, penugasan, pengembalian, atau aktivitas operasional.
• Lokasi: hanya ketika fitur cabang, pickup, pemetaan, atau validasi operasional yang dipilih memerlukannya.

Izin dapat dicabut melalui pengaturan perangkat. Fitur terkait mungkin tidak berfungsi setelah izin dicabut.

NexRent requests permissions only when required by a selected feature. Permissions may vary by Android version and device.

• Camera: capture product/unit photos or condition evidence before and after a rental.
• Photos and media: select avatars, logos, product galleries, and evidence photos. Where available, NexRent uses the system photo picker so only user-selected files are provided to the app. NexRent does not scan the gallery for advertising.
• Notifications: alert users to new bookings, payments, assignments, returns, or operational activity.
• Location: only when a selected branch, pickup, mapping, or operational-validation feature requires it.

Permissions can be revoked through device settings. Related features may stop working after permission is removed.

Langganan SaaS dapat dikelola melalui Google Play. Pembayaran booking dapat diproses melalui Midtrans atau penyedia yang dikonfigurasi tenant. Penyedia tersebut memproses data pembayaran berdasarkan kebijakannya sendiri.

NexRent menerima informasi terbatas untuk memverifikasi transaksi dan entitlement, seperti ID produk, token atau nomor pesanan, status, nominal, periode berlaku, pembatalan, serta perpanjangan.

SaaS subscriptions may be managed through Google Play. Booking payments may be processed through Midtrans or a provider configured by the tenant. Those providers process payment data under their own policies.

NexRent receives limited information needed to verify transactions and entitlements, such as product ID, purchase token or order number, status, amount, validity period, cancellation, and renewal.

Kami tidak menjual data pribadi. Data dapat diproses secara terbatas oleh penyedia hosting/cloud, basis data, penyimpanan, email/OTP, notifikasi, keamanan, dukungan, Google Play, Midtrans atau payment gateway, serta penasihat atau otoritas yang sah. Setiap akses dibatasi pada kebutuhan layanan, kontrak, keamanan, atau hukum.

Data booking pelanggan juga tersedia bagi tenant rental yang menerima booking tersebut sebagai pengendali data operasionalnya.

We do not sell personal data. Data may be processed on a limited basis by hosting/cloud, database, storage, email/OTP, notification, security, support, Google Play, Midtrans or payment-gateway providers, and valid advisers or authorities. Access is limited to service, contractual, security, or legal needs.

Customer booking data is also available to the rental tenant receiving that booking as controller of its operational data.

Data disimpan selama akun atau layanan aktif dan selama diperlukan untuk operasional, keamanan, backup, penyelesaian sengketa, kewajiban kontraktual, akuntansi, pajak, serta hukum yang berlaku.

Setelah permintaan yang sah disetujui, data akan dihapus atau dianonimkan secara wajar. Catatan tertentu dapat dipertahankan secara terbatas untuk hukum, audit, keamanan, atau pencegahan penipuan. Salinan backup dapat bertahan sampai siklusnya berakhir.

Ajukan Penghapusan Akun & Data →

Data is retained while an account or service is active and as needed for operations, security, backups, dispute resolution, contractual obligations, accounting, tax, and applicable law.

After a valid request is approved, data will be reasonably deleted or anonymized. Certain records may be retained on a limited basis for law, audit, security, or fraud prevention. Backup copies may remain until their cycle expires.

Request Account & Data Deletion →

Sesuai hukum yang berlaku, Anda dapat meminta akses, salinan, koreksi, pembatasan, keberatan, atau penghapusan data tertentu. Untuk data pelanggan atau staf yang dikelola tenant, permintaan umumnya perlu disampaikan terlebih dahulu kepada bisnis rental terkait.

Anda dapat mengubah izin perangkat, mengatur notifikasi, keluar dari perangkat, atau menggunakan fitur hapus akun di profil/pengaturan.

Subject to applicable law, you may request access, copies, correction, restriction, objection, or deletion of certain data. For customer or staff data controlled by a tenant, requests should generally first be directed to the relevant rental business.

You may change device permissions, configure notifications, sign out of a device, or use the delete-account function in profile/settings.